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THE INFORMATION WE COLLECT
When you book an appointment with the clinic, we collect personal details such as your name, address, email and telephone number. This information is used to identify you and to contact you about the services you require.
When you visit my website, I also receive information about your computer such as your IP address, operating system and browser details. This information helps me to improve visitors’ experience of using the website.
By providing me with your personal information, either through booking an appointment or through contacting me to request information about my services, you are giving your consent to me collecting this information and using it for these specific purposes.
We will not use your personal information for any other purpose, including marketing, without asking you directly for your consent to do so.
How do I withdraw my consent?
We are legally required to retain any personal information you give in the course of providing you with treatments or services, plus any notes I may make while providing those treatments or services, for a minimum of 7 years.
Any personal information that I hold about you will be permanently deleted 7 years from the date of your last treatment with me.
If you opt to withdraw your consent before the end of the 7 years retention period, we will archive your personal information until the retention period has expired, when it will then be permanently deleted. Whilst your information is archived, we will not access or process it in any way unless required to do so by law, or for reasons of legal protection.
If you make an enquiry through this website but do not take up my services, your personal details will be securely destroyed after 3 months.
Should you wish to withdraw your consent at any time, please email firstname.lastname@example.org with your request.
How can I access, update or amend my personal information?
You have the right to review any personal information we store about you and your therapy sessions. You also have the right to request that your details be updated or amended if they are incorrect.
To action any of these rights, please email your request email@example.com
We may disclose your personal information if I am required to do so by law or if you violate my Terms and Conditions of service.
DATA HANDLING AND STORAGE
My appointment booking and document service is in form of hard copies that are double locked in secure filing cabinet that is safe storage of personal data for medical professionals and therapists.
In general, the third-party providers we use will only collect, process and disclose your information so far as is necessary for them to carry out the specific services they provide to us.
we recommend that you read their respective privacy policies to ensure that you understand the ways in which your personal information will be handled by these providers.
In particular, please note that certain providers may be located in, or have facilities that are located in a different geographical jurisdiction than either you or ourselves. If you elect to proceed with a transaction involving a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click a link on our website, this may direct you away from my site and onto a different website. we are not responsible for the privacy practices of other sites and would encourage you to read their respective privacy statements.
We take all reasonable precautions to protect your personal information and follow industry best practices to ensure that no personal data is inappropriately accessed, used, altered, disclosed, lost or destroyed.
Please note that if this business is acquired by, or merged with another business, your information may be transferred to the new owners so that they can continue to provide you with the services you have requested.
QUESTIONS AND CONTACT INFORMATION
If you would like to request that your information be updated, amended or deleted, or if you have any questions about how your information is collected, stored or used, please email firstname.lastname@example.org
LEGAL BASIS FOR STORING DATA
This information is collected by the staff of Medical Osteopathy in accordance with the guidelines set out in the General Data Protection Regulation (GDPR).